How to Cancel Peloton Membership — The Complete Guide

Peloton offers two main subscription types: the All-Access Membership (for hardware owners) and the App Membership (for digital-only users). The cancellation process differs depending on your membership type and how you signed up.

How to Cancel Peloton All-Access Membership

This is the membership tied to Peloton hardware (Bike, Tread, or Row).

1. Go to members.onepeloton.com and sign in.
2. Click your profile icon in the top right.
3. Select Memberships.
4. Click Cancel Membership under your All-Access plan.
5. Follow the prompts and confirm cancellation.

You can also cancel by calling Peloton Support at 1-866-679-9129.

How to Cancel Peloton App Membership

If you subscribed directly through Peloton:

1. Go to members.onepeloton.com.
2. Navigate to Memberships in your account settings.
3. Click Cancel Membership and confirm.

If you subscribed through Apple or Google:

• Apple: Settings > Apple ID > Subscriptions > Peloton > Cancel.
• Google Play: Play Store > Payments & subscriptions > Subscriptions > Peloton > Cancel.

Cancellation Methods Comparison

| Cancel Method | Difficulty | Time Required | Refund Policy | |---|---|---|---| | Peloton Website | Easy | 3 minutes | No refund; access until billing period ends | | Peloton Support Phone | Easy | 5-10 minutes | Agent can process and may offer retention deals | | Apple / iTunes | Easy | 2 minutes | Apple refund policy applies | | Google Play | Easy | 2 minutes | Google Play refund policy | | Peloton Hardware (on-screen) | Moderate | 5 minutes | Same as website |

What Happens After Canceling Peloton

• You keep access until the end of your current billing period.
• Your workout history, achievements, and personal records are saved.
• Without a membership, Peloton hardware can still be used for manual (non-class) workouts.
• The Just Ride / Just Run mode remains available on hardware without a membership.
• Leaderboard access and live classes require an active membership.

Best Peloton Alternatives

• Apple Fitness Plus — Affordable fitness classes across many workout types. Integrates with Apple Watch.
• Nike Training Club — Free workout classes for strength, yoga, and HIIT. No equipment needed.
• iFit — Works with NordicTrack and ProForm equipment. Interactive trainer-led workouts.
• YouTube Fitness Channels — Free workout videos from channels like POPSUGAR Fitness, Fitness Blender, and MadFit.
• Zwift — Virtual cycling platform. Great for Peloton Bike owners looking for a different experience.

Frequently Asked Questions

Can I still use my Peloton Bike without a membership?

Yes. Without a membership, you can use Just Ride mode for manual cycling without classes, leaderboard, or metrics tracking. The bike hardware remains fully functional for free riding.

Will I lose my workout history if I cancel Peloton?

No. Your workout history, personal records, and achievements are preserved in your Peloton account. If you resubscribe, everything is restored.

Does Peloton offer a cheaper plan?

Peloton offers two tiers: the full All-Access Membership for hardware owners and a lower-cost App Membership for phone, tablet, or TV use. Consider downgrading to the App Membership before canceling entirely.