How does CancelDirect work?

Search for any subscription service and get a free step-by-step cancellation guide with screenshots, direct links, and phone scripts. All guides are tested monthly for accuracy.

Is CancelDirect free?

Yes, all cancellation guides are 100% free. We make money through ads and affiliate links to alternative services, not by charging you.

How many services do you cover?

We currently have guides for 500+ subscription services across streaming, software, fitness, news, and more. We add new guides weekly.

Are the guides up to date?

Yes. We test each guide monthly and update it when a service changes their cancellation process. Each guide shows the last verified date.

What if a service makes it impossible to cancel online?

Some services require a phone call. We provide the direct phone number, automated menu shortcuts, and word-for-word scripts to get through the retention team quickly.

Can you cancel for me?

We provide guides, not a done-for-you service. Following our step-by-step instructions typically takes less than 2 minutes.

Do you recommend alternatives?

Yes, each guide suggests free or cheaper alternatives to the service you're canceling, so you can switch without losing functionality.

How can I find all my subscriptions?

Use our free Subscription Audit Checklist: check your credit card statements for the past 3 months, list every recurring charge, then use our guides to cancel the ones you don't need.

How to Cancel Microsoft 365 — The Complete Guide

Microsoft 365 (formerly Office 365) costs $6.99-$9.99/month for personal or $12.99/month for family plans. If you are switching to free alternatives or no longer need Office apps, here is how to cancel.

How to Cancel Microsoft 365 on the Web

Go to account.microsoft.com/services and sign in.
Find your Microsoft 365 subscription.
Click Manage.
Click Cancel subscription or Turn off recurring billing.
Follow the prompts — Microsoft will offer alternatives. Decline to proceed.
Confirm the cancellation.

How to Cancel Microsoft 365 Through Apple

If you subscribed via the App Store:

Open Settings on your iPhone or iPad.
Tap your Apple ID then Subscriptions.
Find Microsoft 365 and tap Cancel Subscription.

How to Cancel Microsoft 365 Through Google Play

Open Google Play Store.
Tap Profile > Payments & subscriptions > Subscriptions.
Find Microsoft 365 and tap Cancel.

Cancellation Methods Comparison

| Cancel Method | Difficulty | Time Required | Refund Policy | |---|---|---|---| | Microsoft Website | Easy | 3 minutes | Pro-rated within 7 days | | Apple App Store | Easy | 2 minutes | Apple refund policy | | Google Play Store | Easy | 2 minutes | Google refund policy | | Phone Support | Moderate | 15 minutes | Case by case |

What Happens After Canceling

You retain access until the end of your billing period.
After expiration, Office apps enter read-only mode (you can view but not edit).
OneDrive storage drops to the free 5GB. If you exceed it, you have 12 months to download files.
You lose 1TB OneDrive storage and premium Office app features.
Documents you created remain yours and accessible.

Best Microsoft 365 Alternatives

| Service | Monthly Price | Office Apps | Cloud Storage | Offline Use | |---|---|---|---|---| | Google Workspace | Free-$7.20 | Docs, Sheets, Slides | 15GB free | Limited | | LibreOffice | Free | Writer, Calc, Impress | None (local) | Yes | | Apple iWork | Free (Apple) | Pages, Numbers, Keynote | 5GB iCloud | Yes | | Zoho Workplace | Free-$3/mo | Full suite | 5GB free | Limited | | OnlyOffice | Free | Docs, Sheets, Slides | Self-hosted | Yes |

Are You Paying for Office and Barely Using It?

Many people pay for Microsoft 365 monthly but only use it a few times a year. CancelDirect's subscription audit tool identifies underused subscriptions so you can switch to free alternatives and save money.

Frequently Asked Questions

Will I lose my Word, Excel, and PowerPoint files?

No. Your files are yours regardless of subscription status. They remain on your computer and in OneDrive. You just lose the ability to edit them in the desktop apps (you can still use the free web versions).

Can I still use Office Online for free?

Yes. Microsoft offers free web versions of Word, Excel, and PowerPoint at office.com. The free versions lack some advanced features but handle most tasks.

What happens to my 1TB OneDrive storage?

Your OneDrive storage reverts to 5GB free. If you have more than 5GB stored, you cannot upload new files until you reduce your usage. Microsoft gives you 12 months to download or delete excess files.

#1 Easiest Way to Cancel Microsoft 365 Subscription in 2026