How to Cancel Chewy Autoship — The Complete Guide

Chewy Autoship automatically sends pet food, treats, and supplies on a recurring schedule. You can cancel individual Autoship items or your entire Autoship setup. Here is how.

How to Cancel Chewy Autoship on the Web

1. Go to chewy.com and sign in.
2. Click your account icon then Autoship from the menu.
3. You will see all your Autoship items listed.
4. To cancel a single item, click the X or Remove next to it.
5. To cancel all Autoship, remove each item, or look for Cancel Autoship at the bottom.
6. Confirm the cancellation.

How to Cancel Chewy Autoship on the App

1. Open the Chewy app and tap Account.
2. Tap Autoship.
3. Tap the item you want to cancel.
4. Tap Remove from Autoship and confirm.

How to Cancel Chewy Autoship by Phone

1. Call Chewy at 1-800-672-4399 (available 24/7).
2. Tell the representative which Autoship items to cancel.
3. Chewy's customer service is known for being fast and helpful.

Cancellation Methods Comparison

| Cancel Method | Difficulty | Time Required | Notes | |---|---|---|---| | Chewy Website | Easy | 3 minutes | Cancel individual or all items | | Chewy App | Easy | 2 minutes | Same as website | | Phone (24/7) | Easy | 5 minutes | Excellent customer service | | Live Chat | Easy | 5 minutes | Available on website |

What Happens After Canceling Autoship

• Any pending Autoship orders already processed will still ship.
• You lose the Autoship discount (typically 5-10% off).
• You can still order from Chewy without Autoship at regular prices.
• Your account, order history, and pet profiles are preserved.
• You can re-enable Autoship anytime.

Best Chewy Autoship Alternatives

| Service | Auto-Delivery | Discount | Free Shipping | Pet Pharmacy | |---|---|---|---|---| | Amazon Subscribe & Save | Yes | Up to 15% | $35+ orders | Yes | | Petco Repeat Delivery | Yes | 5-10% | $35+ orders | Yes | | PetSmart Autoship | Yes | 5% | $49+ orders | Yes | | Local pet store | No | Loyalty programs | Varies | Some | | Costco (pet section) | No | Bulk pricing | Membership req | No |

Keep Track of All Your Auto-Delivery Subscriptions

Between pet food, household supplies, and personal care, auto-delivery services can create a web of recurring charges. CancelDirect's subscription audit tool finds every auto-renewal and auto-delivery on your accounts.

Frequently Asked Questions

Will I lose my Autoship discount if I cancel?

Yes. Chewy offers 5-10% off on Autoship orders. If you cancel and order manually, you pay the regular price.

Can I change the Autoship frequency instead of canceling?

Yes. You can adjust the delivery frequency (every 1-12 weeks) for each Autoship item without canceling. This is often a better option if you just have too much product piling up.

Does canceling Autoship delete my Chewy account?

No. Your Chewy account, pet profiles, and order history remain intact. You can still browse, order, and re-enable Autoship at any time.